Talent Assessment and Development Pocket Tool Kit: How to Get the Most out of Your Best People by Brenda Hampel & Anne Bruce

Author:Brenda Hampel & Anne Bruce [Hampel, Brenda]
Language: eng
Format: mobi
Publisher: McGraw-Hill Education
Published: 2014-07-06T14:00:00+00:00

CASE STUDY

The Ohio State University

Cindy Silver, Director of Organization & Leadership Effectiveness at The Ohio State University (OSU), is responsible for providing development support to the university’s top leaders. One of Silver and her team’s core offerings is a 12-month executive onboarding program. OSU’s onboarding program focuses on the executive’s successful integration into the university and his or her role. Key components of the program include:

• Establishing and achieving onboarding objectives

• Building the right relationships

• Understanding how to navigate the culture successfully

A university is a complex academic environment that can easily trip up even the most seasoned leader. This is especially true when the new leader comes from the private sector or some other nonacademic organization. Throughout each leader’s first year, Silver builds a strong relationship with that leader and develops an in-depth understanding of her or his strengths and challenges, and those of her or his team. This positions Silver and her team to develop strategies to meet each leader’s unique needs.

Silver and her team of organizational development professionals have leveraged the relationships built through the onboarding engagement into a broader partnership with leaders across the university. This partnership has led to an innovative approach to supporting leaders through difficult situations. The OD consultant team offers what it calls Insight Sessions. These sessions give leaders the opportunity to bring a significant challenge that they are struggling with to a private working session. The Insight Sessions are structured, yet they can accommodate each unique leader and his or her challenge. Silver articulated the objective of each session: “The objective of each session is to give leaders insight into the dilemma before prescribing a solution.” She said that when leaders refer to their issues, they often tell her, “I never looked at it that way.”

Silver shared, “As a team, our vision is that no leader is ever stuck. This helps us to not judge their issue or challenge, and the Insight Sessions give us a highly effective vehicle to act on this vision.”

Although the academic setting is unique, the practices and outcomes are certainly applicable to leadership populations in any type of organization. Silver and her team understood the need to meet each leader where he or she is and customized the approach by drawing on a set of tools that are aligned with the culture and the organizational objectives.

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